GENERAL CONTRACTING CONDITIONS
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1. a) APPLICATIONS AND PAYMENTS:
1) The price and / or reservation of the services that make up the journey are subject to modifications without prior notice when there is an alteration in the services, changes in costs or in the exchange rates provided, for reasons not attributable to the parties. .
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2) All amounts paid before the final confirmation of the services are received as a reservation. The final confirmation of the respective services and prices will be produced with the issuance of the receipt and / or service orders or with the corresponding invoicing
3) Credit operations must satisfy their own requirements. Failing that, the interested party must complete the payment of the balances in the terms and conditions established in the contract.
1. b) THE PRICES INCLUDE:
Accommodation in the hotels mentioned in the itineraries or others of equal or greater category, occupying single, double, triple rooms, etc., according to the chosen rate, with private bathroom and taxes. Meal plan as indicated at each opportunity. Visits and excursions mentioned. Transfers to and from the airport, terminals and hotels, when indicated. The expected number of days of accommodation, taking into account that the hotel accommodation day is computed from fifteen hours and ends at twelve hours the following day, regardless of the time of arrival and departure and the full or fractional use of the same. The duration of the journey will be indicated in each case, taking the first day of departure and the last day including the day of departure from the destination, regardless of the time of departure or arrival on the first or last day.
1. c) SERVICES AND OTHER ITEMS NOT INCLUDED:
1) Extras, drinks, laundry, tips, boarding fees, service fees, VAT and other taxes, current and / or future, or any service that is not expressly indicated in the service order issued by AGUAS ABIERTAS. 2) Meals and / or additional expenses or damages caused by cancellations, delays in the departures or arrivals of the means of transport, or for unforeseen reasons beyond the control of the company.
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3) Food on the road, except those that were expressly included in the programs.
4) Expenses and interests in credit operations.
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1.d) LIMITATIONS ON THE RIGHT OF PERMANENCE:
AGUAS ABIERTAS reserves the right to make any person whose conduct, way of acting, state of health, or other serious reasons in the judgment of the company cause danger or cause discomfort to the remaining travelers, may leave the Crossing at any point thereof. spoil the success of the Journey or the normal development of it.
1.e) DOCUMENTATION:
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For trips abroad it is necessary to comply with the legislation in force in each case. It is the inexcusable responsibility of the traveler to know reliably and with sufficient anticipation about the requirements demanded by the immigration, customs and health authorities of the destinations that the journey includes, being the sole responsibility of the traveler to have the personal documentation required by the aforementioned authorities.
1.f) CANCELLATIONS:
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1) In case of withdrawal of credit operations, the amounts paid for reports, administrative expenses, sealed and interest will not be reimbursed.
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2) In the case of withdrawal that affects services contracted by the agency, their reimbursement will be subject to the contractual conditions under which the respective companies provide their services. In all cases of refunds, the agency may retain the price of the expenses incurred plus the commission of 10% of the services contracted with third parties.
1.g) ASSIGNMENT AND TRANSFER:
The right conferred on the client by the tourist services contract may be assigned or transferred to other people up to 30 days before the departure date, provided that the requirements of the carrier, hotelier or service provider do not oppose it. In the event that passengers are of different ages (older - younger), it will be adjusted to the price according to rates. In all cases of assignment or transfer, AGUAS ABIERTAS may receive a surcharge of 10% of the agreed amount.
1.h) RESPONSIBILITY:
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1) AGUAS ABIERTAS expressly declares that it acts as an intermediary in the reservation or contracting of the different services linked and included in the respective journey or reservation of services: hotels, restaurants, means of transport, or other providers, and does not have no responsibility for any eventual problem or inconvenience that the user may have with said providers.
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2) AGUAS ABIERTAS is not responsible for events that occur due to unforeseen circumstances or force majeure, weather phenomena or events of nature that occur before or during the course of the Crossing that prevent, delay or in any way hinder the total execution or partial of the promised services, in accordance with the provisions of the Civil Code.
1.i) ALTERATIONS OR MODIFICATIONS:
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1) AGUAS ABIERTAS reserves the right, for technical, climatic or operational reasons, to totally or partially alter the daily order and / or services that make up the Crossing, before or during the execution of the Crossing.
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2) Unless expressly stated otherwise, the stipulated hotels may be exchanged for others of the same or higher category within the same urban nucleus without any charge for the passenger. Regarding these variations, the passenger will not be entitled to any compensation.
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3) Once the trip / crossing has begun, the suspension, modification or interruption of services by the passenger for personal reasons of any kind, will not give rise to any claim, refund or return.
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1.j) INQUIRIES BY AIR:
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Book your flight with our travel agent Lisandro Rimoldi
E-mail: info@aeromundo.com.ar
Tel: +54 9 11 5490-2237
Documentation:
To enter COLOMBIA, Argentine passengers need to present a valid passport with an expiration date 6 months after arrival in Buenos Aires. It is recommended to take a vaccine against yellow fever, there are some areas of Colombia, such as the Manizales and the Tayrona park that request it as mandatory.
To enter BRAZIL, Argentine passengers can do so with their digital ID. It is recommended to take a yellow fever vaccine, there are some areas that request it as mandatory.
Payment Methods:
Important information according to the payment method.
Wire transfer
Bank deposit.
Additional 10% per Market Payment in installments
Additional 10% by PayPal in installments.
1.k) RULES OF APPLICATION:
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These general conditions together with the remaining documentation that is delivered to passengers will form the Travel Contract .